Privacy Policy
Zodia Lux Privacy Policy
Last updated: February 2, 2025
This Privacy Policy describes how Zodia Lux (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://zodialux.com/ (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number (477 268 9331), and email (rutaemprendedoramx@gmail.com).
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, and security questions.
- Shopping information including the items you view, put in your cart, or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with (including Google Ads and Meta Ads), may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
- Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges, or other transactions.
- Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications via email and to show you advertisements for products or services on Google Ads and Meta Ads.
- Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
- Communicating with You: We use your personal information to provide you with customer support and improve our Services.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., payment processing, customer support, fulfillment, and shipping).
- With business and marketing partners, including Shopify, Google Ads, and Meta Ads.
- With our affiliates or within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may apply only in certain circumstances.
- Right to Access/Know: Request access to personal information that we hold about you.
- Right to Delete: Request that we delete personal information we maintain about you.
- Right to Correct: Request that we correct inaccurate personal information.
- Right to Opt Out of Sale or Sharing or Targeted Advertising: Direct us not to "sell" or "share" your personal information or to opt out of processing personal information for "targeted advertising."
- Managing Communication Preferences: You may opt out of promotional emails at any time by using the unsubscribe option displayed in our emails.
Security and Retention of Your Information
We take reasonable steps to protect your personal information but cannot guarantee perfect security. We do not store customer data for longer than necessary.
Updates to This Privacy Policy
We may update this Privacy Policy without prior notice. The most recent version will always be available at https://zodialux.com/.
Contact Information
If you have questions about this Privacy Policy, you can contact us at:
- Email: rutaemprendedoramx@gmail.com
- Phone: 477 268 9331
- Address: Jardines del Moral Laja 202, León, GTO, 37160, México
- Website: https://zodialux.com/